Our approach

(L-R) Tigo people Arami Ayala, Humberto Benitez, Melanie Radtke and Melliza Rossito (Tigo Paraguay)

(L-R) Tigo people Arami Ayala, Humberto Benitez, Melanie Radtke and Melliza Rossito (Tigo Paraguay)

We regard corporate responsibility as integral to our business and, consequently, as a fundamental part of our strategy. (CR Strategy 2017)

Our aim is to move beyond compliance and industry standards to nurture and embed a culture of social responsibility that extends to every touchpoint of our operations.

By operating in emerging markets, we are in an excellent position to empower people with our services and to positively influence social and economic development in our markets. There are many benefits created through mobile communications and our commitment to corporate responsibility is what differentiates us in our markets, makes us more competitive and helps us to 

strengthen our position as a partner and employer of choice.

Our corporate responsibility strategy has three long-term objectives:
• Measure the success and health of our company beyond financials;
• Promote, protect, and strengthen our reputation; and
• Demonstrate thought leadership in areas that couple with business success.

In 2017, we continued to focus on eight topics that were identified as most material in 2016 to enable continuity and maturation. That said, materiality is a dynamic concept, even more so in a fast-evolving industry such as ours. 

As a result, in 2018, we will perform a new materiality assessment. This will give us a better understanding of the changes that have taken place over the past few years, deepen our knowledge of what matters most to our stakeholders, and help us to better align our strategy and goals with the topics where we make the most impact.

2018 is the fifth year of the five-year plan laid out in 2014, therefore it’s marking the opportunity to build on the lessons learned and capabilities.

Our 2017 Annual Report.

Full Corporate Responsibility reporting here.

More on our Board committee here