Policies and Guiding Principles

Millicom operates a policy governance framework with the aim of providing our colleagues and our third parties with a set of rules, principles, and guidelines to guide any and all business activities that the company is involved in.

We have published a number of our policies here, if you have questions about any other policy and/or procedure, feel free to contact the Global Ethics and Compliance Team as a first point of contact.


Ethics and Compliance Policies 

 Other policies

Ethics & Compliance Policies

Policy Language
Millicom Code of Conduct   English | Spanish
Anti-Corruption Policy English | Spanish
Anti-Money Laundering (AML) Policy  English | Spanish
Speak Up Policy English | Spanish
Conflict of Interest Policy English | Spanish
Millicom Gifts & Hospitality Policy English | Spanish
Government Official Interaction Procedure EnglishSpanish
Third-Party Management Policy English | Spanish
Sponsorship & Donations English | Spanish


The publicly available voluntary standards adopted include: 

Guiding Principles for Telecommunications Industry Dialogue on Freedom of Expression and Privacy

Other policies

Policy Language
Millicom Supplier Code of Conduct English | Spanish
Millicom Privacy Policy English | Spanish
Millicom Antitrust and Competition Law - Handbook  English
Environment Policy  English 
Health, Safety & Environment Manual  English 
Millicom Waste Management Guidelines  English
Child labor and young workers  English
Law Enforcement and Major Events Guidelines  English 
Employee Social Media Policy - HQ Offices English
Employee Social Media Policy - Tigo Ops (w/o Colombia) Spanish
Employee Social Media Policy - Tigo Tanzania English
Employee Social Media Policy - Zantel English
Employee Social Media Policy - Q&A English
Employee Social Media Policy - Q&A Spanish